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News

Gruvi Launches in UK Film Market Finding Fans with Sony Picture's Bad Teacher

Ryan

Some of the largest marketing and advertising budgets for Facebook "engagement" campaigns come from entertainment companies seeking to promote commercial film and DVD releases. Enter MaintainPR client Gruvi.tv, a Scandinavian-based fan finding service for brands on Facebook.

Last week Gruvi announced their entry into the UK film marketing industry, through a partnership promoting Bad Teacher, a new comedy film starring Cameron Diaz, Justin Timberlake, and my personal hero and doppelganger, Jason Segel.

The news and unique approach of Gruvi (several different engagement mechanisms are tied together in one simple app) has resonated with those tracking new social marketing (see Michael Girard's of Radian6's comment on GigaOm) and has been covered on NewTeeVee, Artic Startup, The New York Times and more!

For more info on Gruvi and their next steps check out founder Ben Johnson's blog where you can have a look over a recently completed whitepaper on market value and ROI Gruvi's customers have been seeing.

Teamly 100,000 Priority Milestone on Techcrunch Europe

Ryan

Teamly's Scott Allison has just announced the company's formal launch with a nice milestone of 100,000 "priorities," (or tasks) now set by Teamly users!

Techcrunch EU has the story including some of the funding now closing in for Scott and team here

If you haven't tried Teamly, we can't recommend it enough for easy task management within either SMB or Enterprise because of the simplest of reporting structures: your dashboard presents ToDos by day/week/month.

There is currently a free trial for the Professional Account too! Check it out here

Update* Teamly's milestone and new Professional Plan were covered on The Next Web, WebWorkerDaily, and Social Times in addition to Techcrunch Europe!

 

Event Vid -- Duedil Wins Geek N Rolla 2011

Ryan

Congratulations to UK-based startup Duedil on their win at this years Geek N Rolla

Duedil stands for "due diligence," and they are aiming to utilize big data in correlation with public social media sentiment, and behavior data in order to flip the model of a capital-intensive risk management firms like Dun & Bradstreet into a platform with easier entry for anyone -- from Small to Medium sized firms down to your plumber.

Other standouts from the demo pit in our mind included Teamly, a slick enterprise team planning play; ColourDNA, a new social discovery and sharing platform; and Tastebuds where your music tast acts as cupid online!

The Unstoppable Mobile Web and Internet of Things Pt. 2

Ryan

In part 1 of this post, we outlined some amazing statistics and hopefully got your attention tuned to mobile for 2011 and beyond. For part 2, we'll outline a broader trend that ties together smarter handsets with a new connected way of living.

Articles on the "Internet of Things," or "Web of Things" continue to hit mainstream news sources. The concept is simple enough -- as connected sensors become cheaper to fabricate, the everyday things in our lives (like the bridge you drive across to get to work, as well as your HDTV) will become easier to run/repair/operate thanks to an ever aware computer network making sense of the data.

In The Economist's Nov 2010 Special Report on Smart Systems, one of the best articles we found on the subject, the smartphone is touted as one of the more important "nodes" in a global network of sensors that will relay information from our daily lives back to the omnipresent number crunchers making sense of our physical world.

Whether you realize it or not, if you're a smartphone user, you aren't just talking to friends and family and using your favorite apps...your phone is talking to the web. Whether it's new search capability through Google's mobile application -- which factors in GPS when returning search results -- or more open collaborative applications like WikiCity, which was used to map the city of Rome in real-time from opt-in users, the future will be mapped and course corrected via mobile.

From a health perspective, the computing power and cultural importance of your cell phone -- something most people are hardly ever without -- is a match made in heaven. Now through Microelectromechanical systems (MEMS) and other mobile health sensors, we will begin to see wearable and more non-invasive ways to analyze vital implants such as pace makers, blood glucose and more.

From a broader consumer perspective, the mobile will begin to "sense" more about your day -- through your routine of sitting, walking etc...as well as how to react in a given mode. For example, a handset that allows you to answer an incoming call with a motion gesture even if you are in the middle of a run, rather than fiddle with buttons, is a safer handset!

From the mobile apps onward, the transformation of living alongside our data streams will be swift and dramatic. From our local devices, data can be accessed anywhere and streamed thanks to cloud computing. The apps that prove to be the most important in our lives and daily routines will not just be confined to the phone...they will appear in multiple iterations across different operating systems and user interfaces.

So the next time you take out your smartphone for a Google search or to play a quick game on the subway...think of the future, and be ready to share your data!

 

Event Summary: Oxford Business & Reuters Institute Symposium on Paying for Content

Ryan

MaintainPR was lucky enough to snag an invite from new media wunderkid Joe Brilliant (@joebrilliant) to attend this sold out discussion on the future of content monetization.

Held at Oxford's only modern looking building, the Said Business School, and curated by Said Business, The Oxford Business Network (OBN), and  The Reuters Institute for the Study of Journalism (RISJ), the evening was divided into short presentations from experts in news, media and technology, and then a Q&A session for attendees to address the panel.

Speakers included:

Dr. David Levy, RISJ Director (Moderating)
Mark Oliver, Chief Executive, Oliver and Ohlbaum Consulting
Professor Robert G. Picard, RISJ Director of Research
Erin Ericson, Content Manager, Developer Marketing at Vodafone
Christophe Cauvy, Digital Director, EMEA, McCann WorldGroup

We were impressed by all the data and points made, and in particular, with Robert Picard's exploration into the issue of payment systems as a hindrance to cooperation and innovation in the online media sector.

While e-money has come a long way since the introduction of PayPal over a decade ago, Picard argued that an e-commerce system without added transaction costs from banks or credit card companies will be necessary in bringing costs for online news content into the realm of realistic consumer comfort.

Mark Oliver's recent consumer polls through his consultancy served as visual reminders that data supports promiscuous consumption on the Internet. In short -- while we as consumers of news have allegiances to particular papers and columnists in the physical world of print journalism, the same is not true for overarching consumer behavior of news digestion online.

Erin Ericson's mobile app expertise, and surveys of the evenings attendees on smartphone usage highlighted the ongoing trend of content creators turning to applications and specifically the mobile and tablet OS for means to an affluent audience. But the issues of marketplace fragmentation (read: multiple app stores) and noise (50% of iOS developers have less than 1K downloads, and there are over 400K iPhone apps) will continue to be barriers for the consumer.

We are looking forward to more insightful discussions from the Oxford Business Network. Thanks again Joe!

 

 

Search Sure is Topical Lately

Ryan

Most of us in the working world can get through a day, week...even a month without thinking about the black alchemy that goes on behind Google's search results.

But recently, a fair amount of ink and commentary has brought the web's best kept secret into mainstream tech news circles.

It began last Monday with an announcement from an American media company searching for relevancy in our new digital age. When AOL made their acquisition of the left-wing news and commentary site The Huffington Post, some cheered...and most leered secretly.

The long term future of the famously independent, longtime Wilco fansite, has since been regular trolling fodder. What will happen now that there are corporate paymasters – will the liberal left of America decide that they’d rather source their opinions from somewhere that they can pretend isn’t run by The Man?

At MaintainPR, we believe this story is best left framed and discussed in the context of the Microsoft-Nokia conjunction, but we would like to briefly touch on the HuffPo's search engine ramifications and specifically how the site made it work so well for them and their journalists.

There seems to be a consensus that the Huffington Post has had a policy of supporting their ‘proper’ journalism – their political writing, essentially – with fluff posts about celebrities and music and so forth. We tend to disagree with this interpretation. It seems to suppose that, for starters, people aren’t interested in reading about politics on the net and secondly, that people who do, don’t care about popular culture.

In addition to this analysis, there’s a fundamental misunderstanding of what ‘search engine optimization’ of content actually is, that somehow, a focus on visibility is at odds with investigation, breaking news, and so forth. This, frankly, is the poor writer’s defence. The reason that the Huffington Post has been successful, in blunt terms, is because it delivers what their audience wants – opinions they can echo in a bar to sound educated, be it on mildly provocative center left politics or pop bands your older brother likes.

And this, ultimately, is the lesson of ‘optimizing’ the content of your web site for search visibility – there are a variety of techniques that can be layered on top of any given piece, in terms of architecture, linkage, titling and so on and so forth – but the success of any venture is predicated on delivering something that your audience finds useful. If you’re good at what you do, you will attract links, you will attract social and search visibility, and you will attract visitors, and you will have a long term, sustainable business plan.

So, respect to AOL to recognizing a property that could drag them back to relevancy, and respect to Arianna Huffington for making the leap into the mainstream. As much as we are not ever that interested in what the HuffPo has to say, or Wilco for that matter, we do think it’s a very interesting venture, and wish them every success.

The opposite side of going about search -- and equally if not more blogged about coverage-wise -- came just days ago when the New York Times exposed what appears to be a major link purchasing scheme taking advantage of Google's PageRank architecture for better listing results effecting the U.S. retailer J.C. Penney. We should note we use the word "appears," because Penney's flat out denies any knowledge of the campaigns, and have fired their SEO firm.

This was a bomb shell of a piece by David Segal for The Times, because he had rare immediate and direct feedback from the team of antispammers at Google (which is headed by Matt Cutts) and it resulted in J.C. Penney's search listings being manually downgraded in results -- something everyone on the web could participate in watching happen in real-time, thanks to Segal highlighting keyword phrases in the piece.

Responses to both these news items by search watchdogs and players keep on coming. But if you'd like to get a more humorous view, albiet different from ours above, we recommend this Slate piece by Farhad Manjoo on the Huffington Post acquisition. If you want a fuller understanding of the decisions and algorithms involved, Vanessa Fox at Search Engine Land has a detailed analysis of PenneyGate...and of course, if you just want unbridled criticism that serves as an industry call to arms, it's all Arrington on TechCrunch: Search Still Sucks.

 

 

 

The Unstoppable Mobile Web and Internet of Things Pt. 1

Ryan

The title of this post -- which sounds like some sort of mashup between a Philip K. Dick and Roald Dahl short -- is instead the future. Don't stare directly at the future! You just did it again! Look away...

Jokes aside, the explosive growth of mobile broadband and personal smartphone/tablet devices is truly something to behold. In a recent LA Times piece, David Sarno cites the Global Mobile Traffic Forecast from Cisco, to estimate that 6.3 exabytes (or "the equivalent of every man, women and child on earth sending 1,000 text messages every second") will be sent each month globally by 2015.

These are staggering figures, but easy to accept when one considers that in many areas of the world, mobile is the only web, since fixed Internet was never a part of the infrastructure.

Mary Meeker, an analyst at Morgan Stanley, calls this "the fifth most major technology cycle of the past half century."

MaintainPR calls it the unstoppable mobile web, and it excites and concerns us on a daily...hell...hourly (if you look at the speed which mobile-related technology news is flying out at) basis.

Take today as an exampled. During the time I have taken to write this post, we have had first impressions of the app-dominating iPhone 4 running for the first time on a new major U.S. network, the launch event and anouncement for Google's tablet-scaled OS, continuing commentary on the web-based version of the Android App Marketplace (which was announced yesterday)...oh, and how about some investing advice from Forbes around Nokia, one of the silent, but still dominant mobile web players.

Head spinning yet? What if I told you that the Wall Street Journal is reporting world-wide revenue from mobile apps to triple this year to $15 billion?

Whether you love them or hate them, smartphones and mobile apps are about to dramatically alter the way we live. In part 2 of this post, we'll take a look at some of where MaintainPR believes all this is going. Thanks for reading!

What is Social CRM?

Ryan

The term Social CRM has recently escalated in B2B and B2C business press, after analysts at Gartner released a Magic Quadrant report, outlining their definitions and players in the field. It's important to public relations and social media marketing professionals to follow, because many of the most important voices with something to add about a client's product or service may not be on public social media channels like Facebook and Twitter.

Gartner's definition of Social CRM is "a business strategy that mutually benefits cloud-based communities and the business by fostering engagement while generating opportunities for sales, marketing and customer service."

Cloud-based, as in most cases, unless referring to a Super Mario level, means that the information that is shared and saved within each community is managed by shared servers and software.

So who is getting all up in these clouds? Glad you ask!

Some of the companies most relevant for technologies with data capabilities that will interest your homely PR guy are: KickApps, Pluck, and LiveWorld

The reason being that these companies make services which are easily configurable between open and closed networks (Facebook, Twitter, and an internal company wiki or network for instance) and offer the advantage of containing all the insights in a branded environment the deploying company can own.

Pluck, is part of the micro-publishing beomouth "Demand Media," which was recently called out in a New Yorker profile on a related subject matter as a "content farm, which dispense altogether with professional storytelling, in favor of search-engine-optimized information packaging." OUCH!!!

The future of storytelling and journalism aside...I prefer to back and get excited about KickApps anyway, since they were a client during my tenure at Horn Group public relations.

KickApps, which recently added full CMS (content management) to it's social media platform, lets companies get info in the most important Social CRM areas: Direct Feedback (polls, ratings, reviews, recommendations, Q&A) ,Open Conversations (forums, groups) and Stimulated Responses (blogs, comments, photo galleries submissions) and also plugs directly into Facebook via an app taking advantage of the Facebook API.

For examples of some of the usage and campaigns this has enabled, take a look at this blog post from their site.

This is just one company example from a variety of management consoles to enable content collection, observation, control and analysis for marketers in the social web, and with consumers more and more likely to engage with a brand through a familiar network like Facebook, you can see why the space is about to take off.

What are your thoughts on Social CRM, and did I miss anyone important? Let me know here or on Twitter: rorohello

Ryan